We aim to ship your order within 1–3 business days. Once your order has been dispatched, delivery times depend on the destination and carrier.

As a general guide:
- The Netherlands and Belgium: typically 1–2 business days
- Rest of EU: typically 3–7 business days
- Outside the EU: varies by destination and carrier.

We'll do everything we can to ship your order to you as soon as possible. You’ll receive a tracking link as soon as your order is on its way.

Please note that delivery estimates are guidelines only. Holiday periods and carrier delays may extend timelines.

Our pieces are designed with an oversized fit, but the choice depends on the look and feel you prefer:

• Suni Trousers & Esti Shorts: If you prefer a comfortable fit without adjusting the waist, take the smaller size. If you want flexibility, the ability to wear them higher or lower and adjust the waistband, choose the larger size.
• Galène Blazer: For a slightly more fitted look, take the smaller size. For a relaxed, oversized fit, choose the larger size. Hidden straps inside the sleeves allow you to adjust the length, so even longer sleeves can be shortened to your liking.
• Gaia Shirt: The shirt has a wide, relaxed drape. If you’re in between sizes, we recommend sizing down. The hidden drawstring at the waist lets you create a more defined silhouette if desired.
  
  If you’re unsure, we advise you to measure a similar piece from your wardrobe and compare the measurements to the Size Guide on each product page. You’re always welcome to reach out to us at hello@roews.com for personal guidance, we're happy to help.

Yes, we ship within the EU and to select countries outside the EU.

We currently ship to:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, The United Kingdom, Canada, Australia and New-Zealand.

Is your country not listed? Feel free to reach out to us at hello@roews.com to let us know where we should ship next.

We truly hope you love your ROEWS item(s) as much as we do. However, if it’s not quite what you’re looking for, you have 14 days from the time of delivery to request a return.

Please note:

• Item(s) must be unworn, unwashed, and in its original state with the tags still attached.
• Return shipping costs are the responsibility of the customer. We will provide you with a return label via email and deduct the shipping costs from your refund. 
• To start a return, please email us at hello@roews.com and copy paste this template into your email.
• Once we receive, inspect, and accept your return, we will process your refund as soon as possible.

To read our full return policy, click here.